[Hiring] Cloud FinOps Consultant @Blue Mantis

Role Description

We are seeking experienced Fin Ops Consultants who are driven to build and maintain a customer-obsessed Cloud Solution Partner (CSP). Successful candidates will work as a cloud customer success manager to provide FinOps services to a dedicated share of our customer base. This role will be a subject matter expert on cloud billing & licensing models and capable of resolving complex customer requests or complaints. They will be expected to apply best practice processes/procedures associated with onboarding, provisioning, tools, reporting and escalations to ensure delighted clients.

The Blue Mantis Cloud FinOps team is experiencing rapid growth each month, expanding our team to meet increasing demand and new opportunities. We encourage you to apply and join a dynamic organization where innovation, collaboration, and career development are at the forefront of our continued success and expansion.

Qualifications

• Either possess or be willing to obtain FinOps Practitioner Certification.
• BS Degree in Business or a Technology related field; graduate degree appreciated.
• Experience optimizing workflows and implementing process improvement.
• Technical and business problem-solving skills and judgement.
• Demonstrated interpersonal skills including mentoring, coaching, presentation skills and the ability to interact with colleagues and customers at all technical levels.
• Ability to prioritize and manage competing demands.
• Experience working with Clients on business solutions.
• Either possess one year of prior experience with public cloud billing and licensing models or be willing to learn.
• Either possess one year of prior experience in the AWS Management Console and Azure Portal or similar Cloud Portals or be willing to learn.

Requirements

• Conduct customer business reviews that are focused on cloud utilization and identifying and sharing cost optimization opportunities.
• Build and maintain a trusted advisor relationship with our customers.
• Maintain comprehensive documentation of checklists, procedures, processes, and policies to support compliant and best-practice deployment and utilization of cloud resources.
• Define, measure and monitor KPIs and SLAs that lead to high customer satisfaction.
• Own the post-sales relationship.

Benefits

• Compensation: $123,000 - $137,000 / year
• 100% Remote work opportunity.
• Full-time employment.