Client Success Manager @Greenbox Storage
Customer Service
Salary depends on expe..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Job Type full-time
Posted 3wks ago

[Hiring] Client Success Manager @Greenbox Storage

3wks ago - Greenbox Storage is hiring a remote Client Success Manager. πŸ’Έ Salary: depends on experience level πŸ“Location: USA

Role Description

This role involves managing client relationships and ensuring successful content execution. The Customer Success Manager will be responsible for:

  • Content Scheduling and Execution
    • Review daily content schedules using a social media scheduling tool
    • Ensure posts are scheduled at the right times and on the correct platforms
    • Reschedule or fill in gaps when content is awaiting approval or needs to be moved
    • Upload and schedule daily video content, including captions and hashtags
    • Send content to clients for approval and follow up consistently
  • Newsletter and Lead Magnet Coordination
    • Assist with newsletter setup, branding, and automation sequences in Beehiiv
    • Upload newsletter-related videos, set titles and descriptions, and manage publish settings on YouTube
    • Schedule social media posts to promote newsletters and lead magnets
    • Monitor client inboxes during lead magnet campaigns and share frameworks as needed
  • Client Coordination and Engagement Support
    • Monitor live content and flag high or low-performing posts
    • Coordinate internal engagement efforts on key posts
    • Manage daily workflows for LinkedIn comments, including drafting, approval, and posting
    • Build great relationships with our clients
  • Analytics and Reporting
    • Update weekly and monthly analytics trackers for client accounts
    • Track what content is performing well and where improvements are needed
    • Prepare data summaries to support monthly client reviews
  • Internal Operations and Onboarding
    • Keep task management tools like Asana organized and up to date
    • Maintain a library of SOPs, templates, and client documentation in Google Drive
    • Support new client onboarding by preparing contracts, payment links, and project setup

Qualifications

  • 3+ years of experience in project coordination, content operations, or digital marketing
  • Comfortable using tools like Google Workspace, Asana, and Beehiiv
  • Familiarity with publishing content to platforms like X (Twitter), LinkedIn, and YouTube
  • Strong organizational skills and ability to manage multiple moving parts
  • Clear written communication and a client-service mindset
  • Self-starter who thrives in a fast-paced environment and enjoys making things run smoothly

Benefits

  • Fully remote
  • Opportunity to grow with a fast-scaling content agency
  • Direct collaboration with a highly experienced content team
  • Exposure to a wide range of founders and digital creators
Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Client Success Manager @Greenbox Storage
Customer Service
Salary depends on expe..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Job Type full-time
Posted 3wks ago
Apply for this position
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️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Unlock 152,720 Remote Jobs
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