[Hiring] Client Services Associate @AIL

Role Description

Looking for a remote career with real purpose? AO Globe Life is hiring to join our mission-driven, fully remote team. This opportunity is well suited to new or upcoming graduates in business, marketing, or communications—or anyone who enjoys a service-focused, people-first role. Backed by full training, inbound client interest, and a dedicated mentorship program, you can build a lasting career anywhere in the U.S.

• Lead virtual Zoom consultations with clients
• Develop strong, long-term relationships with clients
• Maintain accurate digital documentation and manage follow-up communication
• Take part in continued mentorship and team development
• Focus on delivering excellent, client-centered service
• Walk clients through enrollment clearly and professionally
• Guide individuals and families through personalized supplemental benefit options

Qualifications

• Confident in virtual meetings and familiar with digital tools
• Prior customer service or consultative experience is a plus, not required
• A self-starter mindset with strong organizational skills
• Eligible to work in the United States
• Ability to obtain any necessary licenses, if applicable to the role
• Strong communication and people skills
• A Windows laptop or PC, webcam, and dependable internet
• A heart for helping people and supporting a purpose-driven mission

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Benefits

• Full training and licensing provided
• 3% equity opportunity for qualifying team members
• Fully remote with a flexible schedule
• Opportunities for renewal-based income growth
• A clear path toward leadership roles
• Supportive, people-first team culture
• Inbound leads only — no cold calling
• Weekly, performance-based earnings
• Bonuses paid monthly and quarterly

Company Description

For 70-plus years, AO Globe Life has supported union members, credit union clients, and veterans nationwide through supplemental benefits that protect working families. As a remote-first organization, integrity, flexibility, and empowering our people are at the center of everything we do.