[Hiring] Client Services Associate @Simplex

Role Description

This role is 100% remote and we have a preference for someone in EST or CST since you will be supporting a team based in Virginia. Our client is a Registered Investment Advisor (RIA) that manages over 3.5 Billion for high-net-worth individuals and family clients. They are looking for a Client Services Associate to provide administrative and operational support to Wealth Advisors / Partners of the firm. The Client Services Associate assists with private clients' daily needs. They have a fun, open environment and are looking for someone who wants to be a part of their long-term success.

• New account opening, creating households, cashiering, ACH transfers, assisting clients, researching problems, maintaining account records, and preparing client communication.
• Answering phones, greeting clients, and maintaining calendars for multiple Wealth Advisors.
• Analyzing reports to determine the appropriate action to be taken on behalf of client accounts.
• Preparing and processing client documentation.
• Assisting in reconciling performance reports.
• Executing cashiering, money movement, and ACH requests.

Qualifications

• Must be familiar with First Clearing (Wells Fargo Clearing Services LLC) for back office and custody services or Fidelity.
• Experience in a similar role for a Registered Investment Advisor.
• Familiarity with the administrative side of servicing wealth management clients.
• Understanding of the Wealth Management industry and terminology/concepts (Dividends, Capital Gains, IRA's, Opening accounts, etc).
• Fun, energetic personality.
• Strong Customer / Client services orientation.
• Must have strong organizational and prioritization skills.
• Ability to work independently to research and resolve client issues.
• Licenses like 7, 11, 65 or 66 licenses are nice to have but not required.

Requirements

• Must be familiar with First Clearing (Wells Fargo Clearing Services LLC) for back office and custody services or Fidelity.
• Experience in a similar role for a Registered Investment Advisor.
• Familiarity with the administrative side of servicing wealth management clients.
• Understanding of the Wealth Management industry and terminology/concepts (Dividends, Capital Gains, IRA's, Opening accounts, etc).
• Fun, energetic personality.
• Strong Customer / Client services orientation.
• Must have strong organizational and prioritization skills.
• Ability to work independently to research and resolve client issues.
• Licenses like 7, 11, 65 or 66 licenses are nice to have but not required.