[Hiring] Client Relations and Programme Coordination @Virtual Colleague Philippines

Role Description

This is a remote position.

You will be the first point of contact for people who enquire about our programmes. Your role is to make sure every enquiry receives a prompt, warm and professional response, and that no interested person is ever forgotten. You will work closely with our founders and see first-hand how an international training organisation grows.

What you will do

• Respond to programme enquiries on WhatsApp, Instagram and Facebook Messenger, ideally within an hour
• Share programme details, dates and enrolment information with prospective participants in India, Malaysia and Singapore
• Make regular follow-up calls and send messages to people who have shown interest
• Reconnect with past enquiries and alumni about upcoming batches
• Maintain our lead tracker on Google Sheets and pass warm prospects to the founders
• Support onboarding of new participants and general programme administration

Qualifications

• Excellent spoken and written English, with a confident and friendly phone manner
• Experience or strong interest in client servicing, inside sales, admissions or telecalling
• Organised, reliable and comfortable with consistent follow-ups
• Comfortable using WhatsApp Business, Google Sheets and social media
• A quiet workspace, a laptop and a stable internet connection
• Interest in learning, personal development or the training industry is a plus

Benefits

• Enrolment incentive: 3% of the fee on every enrolment you help bring in
• Monthly bonus: ₹2,000 in any month with 5 or more enrolments
• Work directly with the founders of a growing international organisation
• Exposure to clients and participants across India, Malaysia and Singapore
• Earnings that grow with the enrolments you help bring in
• Internship certificate and a letter of recommendation on successful completion

Next steps

If this role interests you, please reply to confirm your availability. Shortlisted candidates will be invited to a short online conversation with our team. We look forward to hearing from you.