[Hiring] Client Policy Advisor @AIL

Role Description

AO Globe Life, a fully remote and mission-driven company, is hiring to support individuals and families across the U.S. This role is ideal for recent graduates in business, marketing, or communications, or for anyone who enjoys a people-centered, service-first career. With hands-on training, inbound client leads, and structured mentorship, you’ll have the foundation to grow a long-term career from home.

• Walk clients through enrollment clearly and professionally
• Conduct virtual consultations with clients via Zoom
• Provide attentive, client-first service
• Help clients explore supplemental benefit options tailored to their needs
• Handle documentation accurately and stay on top of follow-ups
• Participate in ongoing mentorship, professional development, and team training
• Build lasting client relationships

Qualifications

• Comfortable in virtual meetings and using digital tools
• Customer service background helpful but not required
• Eligible to work in the United States
• Ability to obtain any necessary licenses, if applicable to the role
• Reliable internet and a Windows laptop/PC with webcam
• A service-minded, mission-driven attitude
• Strong communicators with solid interpersonal skills
• Organized, self-motivated, and comfortable working independently

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Benefits

• Weekly performance-based pay
• Complete training and licensing support provided
• A team culture built around people, not just numbers
• A clear path toward leadership roles
• 3% equity opportunity for qualifying team members
• Inbound leads only — no cold calling
• Opportunities for renewal-based income growth
• Bonuses paid monthly and quarterly
• 100% remote role with flexible scheduling

Company Description

AO Globe Life has spent more than 70 years supporting union members, credit union clients, and veterans across the country with supplemental benefits that protect working families. As a remote-first company, we value integrity, flexibility, and helping our people build careers that matter.