[Hiring] Client Onboarding Functional Specialist @Indigo Beam

Role Description

The Client Onboarding Functional Specialist plays a critical role in the successful onboarding of wealth management, private bank, and trust clients onto the SEI Trust 3000 (T3K) platform. This role will be part of the Operations team working directly with the end clients, ensuring a seamless onboarding experience for client organizations.

• Manage the end-to-end client onboarding process as per the Standard Operating Processes.
• Maintain excellent communication with clients, internal teams, and external partners to facilitate smooth onboarding.
• Ensure all onboarding processes comply with regulatory requirements and internal policies.
• Generate and analyze reports to monitor onboarding performance and identify areas for improvement.
• Participate in requirements and enhancements for client onboarding onto SEI Trust 3000, covering account setup, client data, assets, and operational readiness.
• Analyze client business models, operating procedures, and service expectations to design fit-for-purpose onboarding solutions.
• Document detailed business rules, workflows, and data mappings aligned to T3K capabilities.
• Serve as the primary onboarding functional point of contact for clients, delivery teams, and third-party stakeholders.
• Participate in meetings and design sessions to validate onboarding processes, assumptions, and dependencies, and recommend improvements.
• Ensure onboarding processes align with regulatory, compliance, and risk requirements, including KYC, AML, CIP, and account governance controls.
• Partner with client compliance and operations teams to validate onboarding documentation and approval checkpoints.
• Support client data conversion and migration activities, including account, client, asset, and historical data onboarding into T3K.
• Review and validate data mapping specifications, reconciliation outputs, and exception handling processes.
• Support UAT planning and execution, including test scenario definition, defect triage, and functional sign-off.
• Participate in go-live readiness assessments, cut over planning, and post-go-live stabilization support.
• Identify opportunities to standardize, streamline, and optimize onboarding processes across engagements.

Qualifications

• 5+ years of experience in wealth management or trust operations.
• 2+ years in a Client Onboarding, Functional Specialist, or Business Analyst role.
• Hands-on experience with SEI Trust 3000 (T3K) is strongly required.