[Hiring] Client Journey Travel Advisor @Hopesglobalgetaways

Role Description

Do you enjoy helping people every step of the way, from their first vacation idea to the moment they depart? We are seeking enthusiastic, organized, and service-oriented individuals to join our remote team as Client Journey Travel Advisors.

In this role, you'll serve as a trusted resource for clients by helping them explore travel options, organize reservations, and stay informed throughout the planning process. This opportunity is ideal for individuals who enjoy creating exceptional customer experiences, building lasting relationships, and working independently in a flexible remote environment.

Responsibilities

• Meet with clients to discuss their vacation goals, travel preferences, schedules, and budgets
• Research destinations, resorts, hotels, cruises, guided vacations, transportation, and activities
• Design personalized travel recommendations that match each client's interests and expectations
• Coordinate reservations, travel services, and itinerary details through approved booking systems
• Provide clients with booking confirmations, travel documents, schedules, and helpful pre-departure information
• Assist with reservation modifications, itinerary updates, and special travel accommodations
• Review travel arrangements to help ensure every booking is accurate and complete
• Stay in contact with clients leading up to departure to answer questions and provide ongoing support
• Maintain detailed client profiles, reservation records, and communication history within company platforms
• Utilize preferred supplier relationships and internal resources to deliver exceptional travel service
• Participate in destination training, supplier education, and continuing professional development opportunities

Benefits

• 100% remote work opportunity
• Flexible scheduling to fit your lifestyle
• Comprehensive onboarding and training program
• Ongoing mentorship and professional support
• Career growth and advancement opportunities
• Performance-based incentives and recognition
• Travel discounts and exclusive industry benefits
• Collaborative and supportive virtual team culture
• Access to continuing education and professional development resources

Qualifications

• Excellent verbal and written communication skills
• Strong customer service and relationship-building abilities
• Strong organizational skills with excellent attention to detail
• Ability to manage multiple client projects efficiently
• Comfortable using online booking systems, web-based platforms, and virtual communication tools
• Professional, dependable, and solution-focused mindset
• Strong critical-thinking and problem-solving skills
• Self-motivated with the ability to work independently
• Reliable internet connection and basic computer proficiency
• Must be at least 18 years of age
• Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or other approved countries

Who Is Successful in This Role?

• Individuals who often excel in this position:
• Enjoy building meaningful relationships while helping clients create unforgettable vacations
• Deliver exceptional service through proactive and professional communication
• Stay organized while managing multiple travel plans and client requests
• Adapt confidently to changing schedules, priorities, and traveler needs
• Demonstrate initiative, reliability, and strong follow-through
• Have an interest in travel, hospitality, tourism, customer success, vacation planning, client relationship management, or flexible remote career opportunities