[Hiring] Client Experience Travel Consultant @Hopesglobalgetaways

Role Description

We are currently welcoming motivated and customer-focused individuals to join our growing remote team as Client Experience Travel Consultants. In this role, you'll assist travelers by helping coordinate trip details, guiding them through the planning process, and ensuring each experience is organized with care and accuracy.

This remote opportunity is a great fit for individuals who enjoy supporting others, managing details, and working independently in a flexible environment. Whether you have previous customer-facing experience or are looking to build new skills, training and continued support are provided.

Core Responsibilities

• Communicate with clients to understand travel preferences, goals, and scheduling needs
• Assist with organizing travel arrangements including hotels, flights, transportation, cruises, and activities
• Research and review travel options using approved supplier and reservation platforms
• Provide updates related to booking progress, confirmations, and itinerary timelines
• Respond to client questions through phone, email, and digital communication systems
• Help coordinate itinerary modifications, special requests, and follow-up support
• Maintain organized records and accurate documentation within internal systems
• Participate in onboarding programs, virtual trainings, and ongoing development sessions

Qualifications

• Strong interpersonal and communication skills
• Organized with the ability to manage multiple responsibilities effectively
• Comfortable working independently and staying self-motivated
• Familiarity with online platforms, email, and basic computer systems
• Reliable internet access and professional communication habits
• Experience in customer service, hospitality, administration, scheduling, or retail is beneficial but not required

Requirements

• Must be at least 18 years old
• Applicants must be legally authorized to work within the U.S., U.K., Mexico, Australia, Spain, or qualified regions

Benefits

• 100% remote work environment
• Flexible scheduling options to support work-life balance
• Structured onboarding and continued training resources
• Access to travel planning tools and supplier partnerships
• Eligibility for travel perks, incentives, and recognition programs
• Opportunities for advancement within an expanding remote team