[Hiring] Client Experience Manager @AIL

Role Description

AO Globe Life is expanding and hiring individuals who are ready to take on a client-facing role with long-term growth and leadership potential—all from home.

In this position, you’ll connect with individuals who have requested information about available benefits. You’ll guide conversations, provide support, and help create a smooth, professional experience.

• Meet with clients virtually using Zoom
• Walk individuals and families through available programs
• Answer questions and guide clients through next steps
• Maintain simple digital records and follow-ups
• Deliver a professional, client-first experience
• Participate in training, mentorship, and development sessions

Qualifications

• Must be authorized to work in the United States
• Laptop or computer with camera + reliable internet
• Strong communication skills
• Comfortable leading virtual conversations
• Self-motivated and coachable

Requirements

• 100% remote — work from anywhere in the U.S.
• Flexible scheduling
• No experience required — full training provided
• No cold calling or outbound prospecting
• Clients have already requested to be contacted
• Clear path into leadership and management roles
• Supportive, team-driven environment

Company Description

AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely with a focus on service, development, and long-term career growth.