[Hiring] Central Services CSR @Boyd Group Services

Role Description

This is a remote position but must be based in the Chicagoland area.

• Desire to "WOW every customer. . .. . ...Be the Best."
• Positive attitude
• Strong work ethic
• Attention to detail
• Works well in a team environment
• Well-spoken with the ability to exhibit good judgment with good phone etiquette
• Able to understand, support and follow company policies and procedures
• Goal oriented with the intent and desire to improve customer service

Qualifications

• Experience in a high volume inbound and outbound customer service call center with computer input during calls
• Ability to multi-task in a fast paced environment
• Attention to detail
• High School Diploma or GED required
• Excellent communication skills; oral, verbal, written and listening
• Must have excellent attendance and punctuality
• Strong Computer Skills: Excel, Web based applications, Google Maps
• Type 40wpm
• Ability to adapt to an ever changing, growing business environment
• Bi-lingual speaking skills a plus

Benefits

• Competitive Pay Plans
• Medical, Prescription Drug, Dental & Vision Insurance effective your first day
• 401(k) Retirement Plan with company match
• Employer Paid Short-Term Disability & Life Insurance
• Paid Vacation & Holidays
• Continuing Education Opportunities
• Annual Paid Time Off (PTO) plans
• 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
• 6 paid holidays annually
• Additional Voluntary Life Insurance
• Free Prescription or Non-Prescription Safety Glasses annually
• Annual Voluntary Uniform Stipend
• Voluntary Daily Pay option available

Compensation Details

$17.50/HR