[Hiring] Capture Center Specialist @CorVel Career Site

Role Description

The Capture Center Specialist participates in all assigned activities pertaining to scanning, matching and attaching EOR and bill to be returned to the client and responding to phone calls from the providers. This is a remote position. Candidate must be located in the greater Charlotte, North Carolina Region and able to attend in office training for a minimum of 1 week at start of employment.

• Identifying and indexing all incoming faxes to the appropriate file, on a daily and timely basis
• Scans paper documents and completes imaging process
• Follows document destruction procedures
• Adheres to HIPAA and other sensitive data regulations, policies, and procedures
• Process information by compiling, coding, categorizing, and verifying information and data
• Photocopying of original two-sided documents to convert to one-sided documents
• Opens and sorts incoming paper mail
• Identify and classify documents or other electronic content according to characteristics such as document type, function, or other classification
• Retrieves images
• Operates data capture equipment safely
• Operates data capture technology to import digitized documents into document management system
• Search electronic sources, such as databases or repositories, or manual sources for information
• Follow clearly established and defined procedures and know when to escalate for higher review
• Challenges include completing high volumes of work while meeting quality, productivity, and timeliness standards
• Additional duties as required

Qualifications

• Excellent written and verbal communication
• Intermediate Microsoft Office suite skills
• Ability to work independently and in a team environment
• Attention to detail, organizational ability, and time management skills
• Learning agility: able to learn, adapt, unlearn, and relearn to keep up with changing conditions

Requirements

• High school diploma or GED
• Six months experience in a service type office or customer service preferred
• For Document Control department: valid driver’s license and clear DMV background check
• For Intracompany Services department: comfort making regular outbound business phone calls to administrative professionals for provider demographics verification

Benefits

• Comprehensive benefits package for full-time regular employees
• Medical (HDHP) w/Pharmacy
• Dental
• Vision
• Long Term Disability
• Health Savings Account
• Flexible Spending Account Options
• Life Insurance
• Accident Insurance
• Critical Illness Insurance
• Pre-paid Legal Insurance
• Parking and Transit FSA accounts
• 401K
• ROTH 401K
• Paid time off

Company Description

CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).