[Hiring] Call Centre Sales Agent @The Sydney Call Centre

Role Description

MCI is looking for driven Remote Call Centre Sales Agents to join our virtual sales team. This role is ideal for individuals who are persuasive, energetic, and passionate about helping customers find the right solutions while working from home.

• Conduct outbound and/or inbound calls to promote products and services.
• Identify customer needs and recommend suitable solutions.
• Close sales and meet or exceed performance targets.
• Maintain accurate records of customer interactions and transactions.
• Provide excellent customer service throughout the sales process.

Qualifications

• Must be 18 years or older.
• High school diploma or equivalent required.
• Previous sales or call center experience preferred.
• Strong communication, negotiation, and interpersonal skills.
• Self-motivated and goal-oriented.
• Ability to work independently in a remote setting.
• Reliable internet connection and a quiet workspace.

Requirements

• Must be authorized to work in the country where the job is based.
• Subject to the program and location of the position.
• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.
• Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. (Does not apply in Canada)

Benefits

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Health Benefits: Full-time employees are eligible for supplemental health coverage through Blue Cross.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Supplemental Insurance: Accident and critical illness insurance.
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.