[Hiring] Call Center Representative @Transworld Systems Inc.

Role Description

Build Your Future! Come join our thriving team as a Remote Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

• Call consumers to secure payments on past due accounts. Each call is unique…you’ll never get bored!
• Ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations.

Qualifications

• High School diploma or equivalent
• 2 years of previous collections experience - credit card collections preferred
• Access to high-speed internet required
• FDCPA knowledge preferred
• Professional phone etiquette and solid negotiating skills
• Positive attitude and strong customer service aptitude
• Ability to problem solve and multitask
• Willingness to maintain confidentiality
• Ability to remain in a stationary position 95% of the time
• Ability to exchange accurate information effectively over the phone

Requirements

• This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform.
• Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

Benefits

• Work from home
• Paid training
• Team-oriented work environment
• Growth opportunity
• Generous bonus opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays

Company Description

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.