[Hiring] Call Center Representative @Conduent

Role Description

Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client’s customers. With paid training, competitive pay at $11/hr, and a range of incentives and benefits, you'll be empowered to make a real impact every day.

Qualifications

• Must be proficient in English.
• Must reside in Puerto Rico to be considered.
• Must be at least 18 years old and possess a High School Diploma or equivalent.
• Must have 6 months of Customer Service, Call Center or Dispatch experience.
• Proficient in English.
• Reside in Puerto Rico with legal authorization to work permanently in the United States.
• Preferred Qualification: 1+ years of previous call center experience.

Requirements

• Complete a background check, credit check, and security fingerprinting.
• Internet Service: Must have a verified, secure, reliable, and high-speed internet connection to support business needs.
• Work Area: Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection.
• Equipment: The company will provide all necessary computer equipment.
• Internet Speed Test: Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 10 Mbps download.

Benefits

• Work From Home
• Full-Time Employment: Reliable schedule and stability.
• Competitive Pay: $11/hour starting on day one.
• Night differential: +10% of base rate over all hours worked Monday-Sunday between 6:00PM to 6:00AM AST.
• Weekend Day Differential: $1.00 extra per hour worked on Saturdays and Sundays from 6:00AM to 6:00PM AST.
• Paid Training: Get the training you need to excel.
• Incentive Plan: Potential to earn up to an additional $350 per month after training by meeting performance metrics.
• Career Growth: Opportunities to advance your career in a supportive, innovative environment.
• Full Benefits: Comprehensive benefit options and a great work environment that values your success.

Company Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.