Call Center Representative @Internet Brands
Customer Service
Salary usd 16 - 20 per..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Job Type full-time
Posted 2mths ago

[Hiring] Call Center Representative @Internet Brands

2mths ago - Internet Brands is hiring a remote Call Center Representative. πŸ’Έ Salary: usd 16 - 20 per hour πŸ“Location: USA

Role Description

Premier Disability Services, an Internet Brand company, is seeking qualified Call Center Representatives to join our high-volume call center team based in Minneapolis, MN.

  • Providing accurate information for incoming customer/client callers regarding disability claim status.
  • Make outbound calls to obtain required information from clients pertaining to their cases/hearings.
  • Efficiently access various disability processing systems and related applications to research and resolve inquiries and issues.
  • Effectively navigate multiple computer windows to access several systems in a proficient manner.
  • Handling all callers with efficiency, courtesy and respect.
  • Meet daily metric goals and monthly audits.

Qualifications

  • Two (2) years high-volume call center experience.
  • Two (2) years Customer Service/Sales experience preferred.
  • Ability to retain information and learn new systems quickly.
  • Commitment to strong attendance.
  • Strong computer knowledge and excellent typing skills at least 50WPM.
  • Be able to deal with high call volume while deescalating scenarios through conflict resolution skills set.
  • Must have sharp attention to detail and ability to perform with high degree of accuracy.
  • Strong analytical skills to review documents and reach sound decisions.
  • Ability to meet multiple performance targets at or above benchmark levels; including, but not limited to accuracy, call quality, timeliness, and productivity.

Requirements

  • Compensation: The range is $16.00 - $20.00 per hour, with the opportunity to earn up to $500 a month in bonuses based on your performance.
  • Hiring States: Minnesota, Georgia, Iowa, Texas, South Dakota, Kansas
  • Onsite: Brooklyn Park, MN - Pay starts at $20.00 per hour
  • Remote hiring areas: Pay starts at $16.00 per hour
  • Terms: Full-Time. This is an hourly, non-exempt position.
  • Hours of Operation: Monday through Friday 8:00am – 6:00pm CST

Benefits

  • Medical, Dental and Vision insurance.
  • PTO and paid holidays!
  • Cafeteria onsite and a subsidized lunch program.
  • Opportunities to grow within the company!
  • Comprehensive benefits package designed to support the health and well-being of you and your family.
  • Health insurance options such as medical, dental, and vision coverage.
  • Flexible spending accounts (FSA) for medical and dependent care.
  • Short-term and long-term disability insurance, and life and AD&D insurance.
  • 401(k) retirement savings plan with a company match.
  • Paid time off (PTO), paid holidays, commuter benefits.
  • Access to Employee Assistance Program (EAP) and well-being coaching services.
  • Voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services.
Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Call Center Representative @Internet Brands
Customer Service
Salary usd 16 - 20 per..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Job Type full-time
Posted 2mths ago
Apply for this position
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️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Unlock 152,720 Remote Jobs
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