Call Center Agent - Travel Benefits @Conduent Business Services, LLC
Customer Service
Salary usd 18 per hour
Remote Location
๐Ÿ‡บ๐Ÿ‡ธ USA Only
Job Type full-time
Posted 1mth ago

[Hiring] Call Center Agent - Travel Benefits @Conduent Business Services, LLC

1mth ago - Conduent Business Services, LLC is hiring a remote Call Center Agent - Travel Benefits. ๐Ÿ’ธ Salary: usd 18 per hour ๐Ÿ“Location: USA

Role Description

As a Call Center Agent - Travel Benefits at Conduent, youโ€™ll have an opportunity to work in customer service. You will be surrounded by a culture that recognizes each personโ€™s contributions. Each day, youโ€™ll feel challenged and know you are making a difference in the lives of millions.

  • Responsible for managing inbound calls throughout your entire shift
  • Effectively utilize multiple tools and more than ten systems to accurately and efficiently assist travelers
  • Handle emails and process requests while multitasking in a fast-paced environment
  • De-escalating challenging calls
  • Collaborating with the team
  • Supporting side projects that showcase leadership and drive continuous improvement

Qualifications

  • Must be a Delta retiree who has experience with Deltamatic
  • Have a High School Diploma, or equivalent
  • Be able to successfully pass a criminal background check
  • Must have strong customer service mindset with clear, professional communication and the ability to follow instructions accurately
  • Must have the ability to navigate multiple systems and priorities while quickly learning new processes in a fast-paced environment
  • Must have exceptional attention to detail with a collaborative approach to achieving shared team goals
  • Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175)
  • Must have the ability to connect with an ethernet cable to a modem/router
  • Live in one of the following states: AL, AR, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY

Benefits

  • Paid Training
  • Career Growth Opportunities
  • Full Benefit Options
  • Great Work Environment
  • The chance to make a real impact on the travel experience
Before You Apply
๏ธ
๐Ÿ‡บ๐Ÿ‡ธ Be aware of the location restriction for this remote position: USA Only
โ€ผ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Call Center Agent - Travel Benefits @Conduent Business Services, LLC
Customer Service
Salary usd 18 per hour
Remote Location
๐Ÿ‡บ๐Ÿ‡ธ USA Only
Job Type full-time
Posted 1mth ago
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๏ธ
๐Ÿ‡บ๐Ÿ‡ธ Be aware of the location restriction for this remote position: USA Only
โ€ผ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply โœ“
Applied โœ“
Sent Follow-Up โœ“
Interview Scheduled โœ“
Interview Completed โœ“
Offer Accepted โœ“
Offer Declined โœ“
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