[Hiring] Cafe Manager @Instasks App platform

Role Description

We are looking for a Cafe Manager to organize daily operations and motivate our staff to provide excellent customer service.

• Manage day-to-day operations of the cafe.
• Hire and onboard new wait staff and baristas.
• Train employees on drinks preparation and proper use of coffee equipment.
• Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients).
• Maintain updated records of daily, weekly and monthly revenues and expenses.
• Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks).
• Advise staff on the best ways to resolve issues with clients and deliver excellent customer service.
• Ensure all cafe areas are clean and tidy.
• Nurture friendly relationships with customers to increase loyalty and boost our reputation.

Qualifications

• Work experience as a Café Manager or Barista.
• Hands-on experience with professional coffee machines.
• Good math skills.
• Excellent communication skills with the ability to manage and motivate a team.
• Customer service attitude.
• High school diploma.
• Additional certification (e.g. in Business Administration or Hospitality) is a plus.

Requirements

• Availability to work within opening hours (including weekends and holidays).