[Hiring] Business Operations Associate @Aston Carter

Role Description

We are seeking a dedicated and organized Business Operations Associate to join our team and provide essential administrative support. This role involves collecting invoices, entering billing information for client accounts, and ensuring timely and accurate payment processes. The ideal candidate will be a proactive team player who can motivate and hold team members accountable while managing customer accounts effectively.

Responsibilities

• Manage customer accounts, including invoicing, collections, PO tracking, customer service, and resolving outstanding issues.
• Respond to inquiries about payment discrepancies and provide necessary data to assist management with account-specific decisions.
• Manage client accounts receivable aging.
• Audit account-specific reports to ensure accurate billing and client information.
• Manage customer-specific reporting as needed.

Essential Skills

• Experience in invoicing, billing, and collections.
• Strong data entry skills with attention to detail.
• Customer service mindset.
• Proficiency in MS Office Suite, particularly Excel with skills in V-Lookup and Pivot Table basics.

Additional Skills & Qualifications

• 2+ years of relevant experience or a Bachelor’s degree.
• Resourcefulness and ability to build cross-functional relationships.
• Self-driven and able to set and meet deadlines without micromanagement.
• Excellent communication skills.
• Ability to problem-solve and understand the root cause of issues.
• Enjoyment of working with numbers and spreadsheets.

Work Environment

This is a fully remote position, with working hours from 8am to 5pm, Monday through Friday. Preferably located in the Troy, MI area or Illinois area. The company culture emphasizes teamwork, development, and assisting others, making it an ideal place for those who thrive in a collaborative environment.

Job Type & Location

This is a Contract position based out of Hanover, MD.

Pay and Benefits

The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Apr 20, 2026.