[Hiring] British Sign Language (BSL) Interpreter @Teleperformance

Role Description

We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay.

• Provide effective Video Remote Interpreting
• Support and model the company's mission and values
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
• Exhibit professional behaviour including punctuality and preparedness for shifts
• Demonstrate the ability to adapt quickly to new and changing technologies
• Multitask between interpreting effectively and utilizing calls
• Participate in company sponsored training for Professional Development
• Meet performance expectations with minimal supervision
• Work effectively in a fast-paced, dynamic environment
• Demonstrate strong interpersonal skills in all settings

Qualifications

• Level 6 NVQ Certificate in British Sign Language
• Level 6 NVQ Diploma in Sign Language Interpreting

Requirements

• Technical knowledge for interpreting IT/Customer Support calls
• Able to provide accurate interpretation
• Good understanding of Deaf culture
• Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role)

Benefits

• Perks at Work – Savings Discounts / Free Online Classes
• Help@Hand - Savings Discounts / Podcast / Wellbeing Resources / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
• Critical Illness – up to £10,000
• Cycle to Work Scheme
• Eyecare support voucher
• Holiday Purchase Scheme
• Length of Service Awards
• Workplace Pension
• Monthly Inspire Awards – For the best of the best
• Refer-A-Friend earns up to £1,200 for you
• Monthly Wellbeing Webinars
• Dedicated Employee Experience Progress – Here to support TP journey

Company Description

The role you are applying for requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will be asked to provide documents/evidence to allow us to perform the below checks:

• Identity check
• Nationality and Immigration Status (including the entitlement to undertake the work we are offering)
• Basic Criminal Records Check
• Employment/Academic History Check - for a period three years leading up to your application

We will require documented evidence of your three-year history, including employer/education references, payslips/P45, and other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us.

Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.