[Hiring] Bilingual Telephone Interviewer @ReconMR

Role Description

This is a temporary work-from-home position for Texas, U.S. Residents only, who can speak and read Cantonese and English fluently, with the ability to read traditional Chinese characters. Bilingual abilities will be tested in the interview. The duration of this project is expected to conclude in November 2026, with an opportunity to continue employment after for top performers.

ReconMR is currently hiring for Bilinguals, who speak Cantonese and English fluently for our remote Work-From-Home Telephone Interviewer position. In this role, you will conduct outbound research calls as part of scheduled survey projects. You will:

• Make outbound telephone calls to potential respondents
• Read survey questions verbatim, exactly as written
• Ask questions clearly and professionally
• Accurately record responses, including both multiple-choice and open-ended responses
• Follow project-specific calling protocols and quality standards

Qualifications

• Clear, fluent verbal communication in Cantonese and English
• Strong listening and speaking skills
• Ability to read text exactly as written
• Comfort conducting phone conversations for extended periods
• Basic computer proficiency (keyboard, mouse, and web-based systems)
• Ability to remain focused and productive while seated for extended periods
• Reliability and the ability to adhere to an agreed-upon work schedule
• Must live in Texas and be authorized to work in the U.S.

Requirements

ReconMR is a BYOD (Bring Your Own Device) organization. The following equipment is necessary for you to be offered a position:

• Windows 11 PC (no Chromebooks, no Apple or Mac OS systems)
• High Speed Internet (Wired LAN preferred, no hotspots or public shared internet)
• Headset with noise cancelling microphone
• Quiet space to work from without any background noise or interruptions during your working shift
• You will be required to download VPN, authentication, or other operational software to complete the job

Preferred Experience & Qualifications

• Prior experience conducting telephone surveys or polling interviews
• At least one year of experience in polling, interviewing, or similar research roles
• Familiarity with Computer-Assisted Telephone Interviewing (CATI) systems
• Previous experience using Voxco or similar survey platforms
• Working knowledge of Microsoft Office applications
• Experience using UKG or a comparable time-tracking system
• Bilingual proficiency in Cantonese and English (reading, speaking, and writing)

Schedule & Availability

• Commitment: 18-40 hours per week
• Available Shift Times:
• Dayshift (11:00 AM - 4:00 PM CST)
• Evening (4:00 PM - 11:00 PM CST)
• Weekend shift: Saturday (10:00 AM - 6:00 PM CST) / Sunday (1:00 PM - 9:00 PM CST)
• One weekend shift (Saturday or Sunday) is required
• Preferred availability: Weeknights & Weekends
• Schedules are assigned based on business need and interviewer availability.
• This Position is a part-time position, with flexible scheduling options.

Pay & Benefits

• Hourly pay: $20.00 per hour
• Pay schedule: Bi-weekly
• Benefits & Perks include:
• Flexible scheduling within established operating hours
• Affordable health benefits for eligible employees
• Incentive programs, including games and prize opportunities
• Opportunities for advancement within the organization

I.D. Verification and Background Checks

As part of our hiring process, applicants are required to verify their identity by presenting a valid government-issued photo ID during a video verification session and uploading identification documents for review. Employment offers are contingent upon the successful completion of a background check, where permitted by law.

Virtual interviews take approximately 45 minutes, via On-Camera Microsoft Teams, consisting of basic interview questions, typing test and a reading assessment.

We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or genetic information. We are committed to equal opportunity for individuals with disabilities and protected veterans.