[Hiring] Bilingual Spanish Care Coordinator @Alignment Health

Role Description

Alignment Health is seeking a remote bilingual Spanish care coordinator to join the special needs program (SNP) case management team. The Care Coordinator works in collaboration with the RN Case Manager as part of the interdisciplinary team. The Care Coordinator supports members with closing care gaps and addressing care coordination needs as directed by the RN Case Manager. The Special Needs Plan (SNP) team is responsible for the health care management and coordination of care for members with complex and chronic care needs.

Schedule: Monday - Friday, 8AM - 5PM Pacific Time.

What You’ll Do

• Reach out to members regarding referrals, prior authorizations, medication refills, and appointment scheduling.
• Support transitions of care by completing tasks and assessments after hospital or SNF discharges.
• Collaborate with RN Case Managers to manage care for a panel of SNP members.
• Monitor alerts (e.g., new diagnoses, admissions, discharges) and communicate important changes to the care team.
• Serve as a trusted point of contact for members—building relationships and advocating for their care.
• Maintain accurate and timely documentation in the Case Management system.
• Assist with provider communications, including record requests and document distribution.
• Participate in team meetings and case reviews to help optimize member care.
• Maintain compliance with HIPAA, organizational policies, and departmental deadlines.

Qualifications

• Bilingual in Spanish or Vietnamese (required)
• 1+ year of experience in a healthcare IPA setting
• 1+ year of experience with referrals and prior authorizations
• High school diploma or GED (Bachelor’s degree preferred; or 4 years of equivalent experience in lieu of degree)
• Basic proficiency in Microsoft Outlook, Word, and Excel; typing speed of 25+ WPM
• Strong communication and interpersonal skills
• Ability to prioritize and multitask in a fast-paced, high-volume environment
• Familiarity with Medi-Cal and managed care plans

Requirements

• Medical Assistant certification or formal Medical Terminology training (preferred)
• Previous experience in clinical support roles (preferred)

Benefits

• Be part of a mission-driven organization making healthcare more accessible for seniors
• Work in a collaborative, inclusive, and remote-friendly environment
• Build a career where your compassion and attention to detail make a daily impact

Work Environment & Physical Requirements

• Fully remote position with standard office setup
• Regular use of hands, voice, and computer tools
• Occasionally required to lift up to 10 pounds
• Requires close vision and ability to adjust focus
• Reasonable accommodations available as needed

Pay Range

$41,472.00 - $62,208.00. Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.

Equal Opportunity Statement

Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.

Disclaimer

Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/ . If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email [email protected] .