Bilingual Spanish Call Center Customer Service Representative @Conduent
Customer Service
Salary usd 17 per hour
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Job Type full-time
Posted 1mth ago

[Hiring] Bilingual Spanish Call Center Customer Service Representative @Conduent

1mth ago - Conduent is hiring a remote Bilingual Spanish Call Center Customer Service Representative. πŸ’Έ Salary: usd 17 per hour πŸ“Location: USA

Role Description

This role involves acting as the initial point of contact for inquiries related to the NJ Family Care Program.

  • Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles.
  • Accurately document enrollment requests, status changes, complaints, and grievances.
  • Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone.
  • Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other related program policies.
  • Provide clear, complete, accurate, and objective information based on a full understanding of program requirements.

Qualifications

  • Basic understanding of a call center environment in a customer service role and quality monitoring processes.
  • Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers.
  • Ability to problem solve through analysis and ongoing feedback.
  • Achieve results through knowledge, empathy, and commitment.
  • Ability to work with people of diverse backgrounds.
  • High School diploma or GED.

Requirements

  • Internet Speed Test: Must complete an internet speed test and meet the minimum requirements.
  • Background and drug screening required.
  • Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations.
  • We are currently NOT hiring in the following geographies:
    • States: AK, CA, HI, MA, IL, MT & NY
    • Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC

Benefits

  • Paid Training with Equipment provided.
  • Full-time schedule (40 hrs. a week).
  • Career Growth Opportunities.
  • PerkSpot - Employee discount program.
  • Full Benefit Options from the start.
Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Bilingual Spanish Call Center Customer Service Representative @Conduent
Customer Service
Salary usd 17 per hour
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Job Type full-time
Posted 1mth ago
Apply for this position
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️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Unlock 147,291 Remote Jobs
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