[Hiring] Bilingual Healthcare Appointment Setter @Knowledge Rhino

Role Description

Knowledge Rhino is hiring bilingual English/Spanish professionals for a remote, high-volume outbound appointment-setting position serving existing healthcare plan members. This is an outbound calling role, not inbound customer service. You will:

• Make outbound calls to existing healthcare plan members
• Explain available services and their benefits in English and Spanish
• Answer basic member questions using approved information
• Help eligible members schedule appointments
• Handle questions and objections professionally
• Accurately document call outcomes
• Meet expectations for attendance, call activity, quality, and appointment conversions
• Provide patient, professional, and compassionate service

Qualifications

• Fluency in both English and Spanish
• Previous outbound call center, appointment-setting, sales, or customer service experience
• Confidence making outbound calls and speaking with people who may be hesitant
• Strong communication and basic computer skills
• Ability to work independently in a structured remote environment
• Residence in Texas
• Ability to pass a required background check

Requirements

• A Windows 11 computer
• At least 16 GB of RAM
• Two monitors
• A wired Ethernet connection
• Reliable high-speed internet
• A noise-canceling USB headset
• A quiet, private workspace suitable for healthcare-related calls

Benefits

• $14.00 per hour base production pay | Earn up to $15.00 per hour
• Flexible self-scheduling
• $200 in new-hire milestone bonuses
• Work entirely from home
• Build your own production schedule after training
• Work between 30 and 40 hours per week
• Help healthcare members access valuable services already available through their plans
• Gain experience in healthcare outreach and appointment setting
• Join a growing remote team