[Hiring] Bilingual Dispatcher @Waste Management, Inc. (WM)

Role Description

Remote Position with virtual and onsite training. Applicants must reside within the Florida Market area!

• Dispatch/Routing or Waste Industry experience a plus
• Strong Communication and Computer Skills preferred
• Bilingual in Spanish/English preferred!
• Shift Start time 10:30am-7pm ET Monday-Friday *Rotating Saturdays*

Communicates back and forth with WM Drivers to assist with problem resolution while on route for residential, commercial and roll-off lines of business. Handles incoming service orders, directs drivers, and resolves service issues. Interacts with customers that includes WM customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses WM proprietary software to manage same day ticket routing as well as preparing all routes for the next day. Shifts vary with the potential for overtime and Saturday hours depending on each Market area dispatch center needs. Some travel (up to 15%) may be required to work face to face with sites dispatcher is responsible for.

Qualifications

• High School Diploma or G.E.D.
• 6 months of relevant work experience with working in a team setting, with the ability to communicate to several areas effectively
• No experience Multi-tasking in a fast-paced work environment with excellent organizational skills.

Requirements

• Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
• The expected base pay rate for this position across the U.S. is $20.00-$21.50. This pay rate represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

Benefits

• At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability.
• In addition, we offer a stock purchase plan, company matching on a 401(k), and more.
• Employees also receive paid vacation, holidays, and personal days.
• Please note that benefits may vary by site.