[Hiring] Bilingual Dental Patient Coordinator @Entrepreneur Cooperative

Role Description

We are hiring a Bilingual Dental Patient Coordinator to provide remote front-office and administrative support for a busy dental practice in the United States. In this position, you will serve as an important point of contact for patients, assisting with appointments, insurance-related inquiries, patient records, and daily administrative requests. You will communicate with patients in English and Spanish, coordinate with the dental team, and help ensure that appointments, documentation, and patient requests are handled accurately and efficiently. This role is well suited for someone with experience in U.S. dental or healthcare administration who enjoys patient interaction, works well under pressure, and can independently manage multiple priorities.

Qualifications

• Fluent English and Spanish, both written and spoken.
• Advanced English proficiency (C1 or higher).
• At least 1–2 years of relevant experience in U.S. dental administration, healthcare administration, dental reception, medical scheduling, or insurance coordination.
• Familiarity with dental office procedures and patient-facing administrative workflows.
• Experience supporting appointment scheduling and insurance verification.
• Knowledge of dental practice management software, such as Dentrix, Eaglesoft, Open Dental, or comparable platforms.
• Strong telephone communication and patient service skills.
• Ability to handle several administrative responsibilities while maintaining accuracy.
• Excellent organizational skills and attention to detail.
• Understanding of patient confidentiality and HIPAA-compliant information handling.
• Ability to work independently and communicate effectively with a remote team.

Requirements

• Clear, professional spoken English with a neutral accent.
• Previous experience supporting a U.S.-based dental office remotely.
• Experience with insurance claims follow-up, payment posting, and patient billing inquiries.
• Familiarity with patient engagement and treatment follow-up processes.

Benefits

• Work 100% remotely while supporting a U.S.-based dental practice.
• Build specialized experience in dental administration and patient coordination.
• Use your bilingual communication skills in a patient-facing healthcare environment.
• Gain exposure to dental scheduling, insurance verification, and office operations.
• Take on a meaningful role that supports both patient satisfaction and clinic efficiency.