[Hiring] Bilingual Customer Service Representative @TTEC

Role Description

Your potential has a place here with TTEC’s award-winning employment experience. As a Bilingual Customer Service Representative - (Spanish-English) working remotely in Sacramento, CA, you’ll be a part of bringing humanity to business.

This position requires that you reside within 50 miles of Sacramento, CA.

What You’ll be Doing

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Qualifications

• 6 months of customer service experience
• High school diploma or equivalent
• Great written and verbal communication skills in Spanish-English
• Computer experience
• High speed internet (> 15mbps) may be required for some programs

Benefits

• Base wage starting at $18.48 per hour
• Healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Company Description

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.