[Hiring] Bilingual Customer Service Associate 1 @Foundever®

Role Description

We are looking for Seasonal Customer Service Representatives to join our team of incredible people. At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

• Provide basic technical support via phone in Spanish and English
• Deliver an exceptional support experience
• Interact and communicate effectively with a variety of customers
• Provide a memorable and delightful experience

Qualifications

• Fluent in Spanish and English (most calls are in English)
• Must have High School Diploma or GED Equivalent
• 18 years of age

Requirements

• Must reside in one (1) of the specified states
• Hardwired internet connection (no satellite or wireless)
• Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up
• A Working Phone Line (Home Phone or Mobile)
• Home office must be a noise/distraction-free environment
• Desk and an ergonomic chair

Benefits

• Working from home
• Computer equipment provided
• Full-Time Schedule
• Flexibility of a seasonal role, with the opportunity to become permanent
• $17/hour and incentive opportunities
• Hands-on, 100% paid training
• Internal Mobility (84% of our managers are promoted within)
• Employee discounts
• Referral bonuses
• EverBetter wellness program

Company Description

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for 750+ of the world’s leading brands, from Fortune 500 companies to local startups.

• Supporting +9 million customer conversations every day in +60 languages across 45 countries
• Combines innovative thinking and digital solutions with the expertise and empathy of our employees