Bilingual Client Service Representative @GRT Financial
Customer Service
Salary $16 per hour + ..
Remote Location
Job Type full-time
Posted 2mths ago

[Hiring] Bilingual Client Service Representative @GRT Financial

2mths ago - GRT Financial is hiring a remote Bilingual Client Service Representative. πŸ’Έ Salary: $16 per hour + bonus pay πŸ“Location: Worldwide

Role Description

This role involves assisting clients with their debt settlement programs as a Client Service Representative.

  • Takes incoming telephone calls from clients
  • Makes outbound calls to clients providing updates and answering questions
  • Responds appropriately to client concerns and questions
  • Delivers accurate descriptions of product and/or service to clients
  • Navigates computer systems to properly assist the customer and locate customer data or other electronic information
  • Accurately documents client comments and status updates in CRM system
  • Coordinates with other departments to request and provide client assistance as necessary
  • Maintains a high level of service with clients and meets performance targets
  • Develops and maintains a productive working relationship with team members
  • Maintains a strong attention to detail

Qualifications

  • Exhibits a passion and commitment to great customer service by consistently delivering excellent service to every client
  • Intermediate typing and math skills to meet production needs of the position
  • Exceptional verbal, written and interpersonal communication skills
  • Experience in F.D.C.P.A. Guidelines a plus
  • History of excellent time and attendance
  • Collections experience a plus

Requirements

  • Ability to communicate both verbally and in written format at a high level
  • Effectively present information in one-on-one and group situations to customers, clients, and other employees of the organization
  • Intermediate skills in Microsoft Word and Excel
  • General knowledge of Microsoft Windows and Outlook

Benefits

  • $16/hr. paid weekly
  • Medical, Vision and Dental insurance per the company plan (First of the month following 30 days of employment)
  • 401k/Retirement Benefit Options (See Summary Plan Description)
  • Paid vacation in accordance with the Company PTO Policy
  • 100% company covered life Insurance
  • 100% company covered Short/Long-Term Disability
  • Flexible spending accounts
  • Employee Assistance Program (EAP)
Before You Apply
️
worldwide Be aware of the location restriction for this remote position: Worldwide
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Bilingual Client Service Representative @GRT Financial
Customer Service
Salary $16 per hour + ..
Remote Location
Job Type full-time
Posted 2mths ago
Apply for this position
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️
worldwide Be aware of the location restriction for this remote position: Worldwide
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Unlock 152,720 Remote Jobs
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