[Hiring] Auto Telephone Claims Adjuster @Allstate

Role Description

Responsible for investigating and confirming the facts of loss for basic to advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.

We’re seeking experienced Auto Adjusters to join our growing team. In this role, you’ll investigate automobile claims by reviewing police reports, gathering witness statements, verifying coverage, and determining liability. The ideal candidate is detail-oriented, analytical, and committed to helping customers navigate challenging situations with confidence and care.

Key Responsibilities

• For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome.
• Recognizes and identifies body parts of a vehicle and understanding of other potential property damage.
• Identifies customer needs and works to meet those needs using appropriate customer service skills.
• Determines subrogation or fraud potential and how to handle.
• Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.
• Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority.

Qualifications

• Auto Insurance Claims
• Automobile Accidents
• Case Management
• Claims Administration
• Claims Resolution
• Claims Review
• Customer Service
• Detail-Oriented
• Insurance Claims Investigations
• Insurance Policies
• Investigative Skills
• Multitasking

Compensation

• Adjuster Analyst II: $47,500.00 – $61,600.00
• Adjuster Analyst III: $50,000.00 – $65,300.00
• Adjuster Cons I: $53,500.00 – $77,800.00
• Adjuster Cons II: $56,000.00 – $82,500.00
• Adjuster Sr. Cons I: $68,500.00 – $104,100.00

Benefits

• Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories.
• All qualified applicants will receive consideration for employment regardless of any characteristic protected by law.
• Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.
• If you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.