[Hiring] Auto Claims Specialist @Selective Insurance Company of America

Role Description

Selective Insurance is seeking an Auto Claims Specialist to handle New England and New York claims. This is a remote position, but the ideal candidate will reside in that area.

The purpose of this position is to provide direct handling of the company’s non-litigated and lower-level litigated Auto and/or general liability claims. Responsibilities include:

• Investigate coverage and liability of claims through various means.
• Analyze information to evaluate assigned claims and determine the extent of loss.
• Process incoming calls and correspondence regarding claims.
• Evaluate, negotiate, and resolve claims within delegated authority.
• Update claims system to accurately reflect status of each assigned file.
• Close claims by issuing checks or denials and securing appropriate releases.
• Prepare for and participate in claims review and settlement conferences.
• Document claim activity and maintain control of work through documentation.

Qualifications

• Effective verbal and written communication skills.
• Strong time management and organizational skills.
• Negotiation and claim disposition skills with proven problem-solving ability.
• Strong judgment and decision-making skills.
• Self-starter with ability to work independently.
• Moderate proficiency with standard business-related software.
• College degree preferred.
• Minimum of three years of auto claim handling experience preferred.
• Experience handling commercial and personal lines.
• Bodily Injury experience is required.
• Industry training/designations preferred.

Requirements

• Investigate damages, coverage, and liability related to claims.
• Review and approve expenses incurred to investigate, process, and handle claims.
• Attend/participate in depositions and trials as necessary.
• Recognize fraudulent claims activity for referral.
• Establish and continuously review reserves.

Benefits

• Competitive base salary.
• Incentive plan eligibility at all levels.
• Comprehensive health care plans.
• Retirement savings plan with company match.
• Discounted Employee Stock Purchase Program.
• Tuition assistance and reimbursement programs.
• 20 days of paid time off.

Pay Range

USD $83,000.00 - USD $108,000.00 /Yr.

Additional Information

Selective is an Equal Employment Opportunity employer, committed to promoting a welcoming culture that celebrates diverse talent and individual identity.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.