[Hiring] Auto Claims Adjuster II @Horace Mann

Role Description

At Horace Mann, we know that behind every claim is a customer looking for guidance and support during an unexpected event. We are seeking an experienced Auto Claims Adjuster II to investigate, evaluate, negotiate, and resolve auto claims while delivering an exceptional customer experience.

In this role, you'll independently manage a diverse inventory of claims, applying your advanced claims knowledge to:

• Determine coverage
• Investigate liability
• Evaluate damages
• Negotiate fair settlements

Experience handling Diminished Value claims is highly desirable, as this expertise will be particularly valuable to our Claims team.

The ideal candidate is a collaborative problem solver with strong technical claims knowledge, sound judgment, and the ability to manage complex claims while delivering timely, accurate, and compassionate service.

Qualifications

• 2+ years of prior claims handling experience.
• Ability to independently manage an inventory of auto claims while making sound claims decisions.
• Strong understanding of insurance coverage, liability investigations, and claims handling practices.
• Ability to obtain and maintain all required state adjuster licenses.
• Excellent verbal and written communication skills.
• Strong organizational, analytical, and problem-solving abilities.
• Ability to consistently work the required schedule based on your time zone.

Requirements

• 5+ years of claims handling experience (preferred).
• Diminished Value claims experience is strongly preferred and a priority for this opening.
• Experience investigating complex property damage claims and multi-vehicle accidents.
• Demonstrated negotiation, conflict resolution, and independent decision-making skills.
• Experience managing claims from initial investigation through final settlement.

Benefits

• Pay Range: $57,500.00 - $79,100.00 annually + bonus.
• Salary is commensurate to experience, location, etc.
• Periodic travel may be required.
• Must obtain and maintain all required state adjuster licenses.

Company Description

Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow.

• We serve more than 4,100 school districts nationwide.
• We’re publicly traded on the New York Stock Exchange (symbol: HMN).
• We have more than $12 billion in assets.

We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them, including insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.