[Hiring] Audit Assistant @Sleek

Role Description

We are looking for an Audit Assistant that are excited about the below Mission and Outcomes.

• Mission: To support the audit team by ensuring smooth client onboarding, clear and timely communication with clients, and effective coordination across internal teams so that audit processes progress efficiently, accurately, and without delays.

• Outcomes:
  • Support audit team in client onboarding, including contacting clients, collecting requirements, and ensuring complete and timely onboarding.
  • Serve as primary point of contact for clients, handling queries, providing clear updates, and escalating issues when needed.
  • Coordinate across internal departments to track audit progress, follow up on tasks, and ensure smooth flow of information.
  • Maintain accurate administrative records and trackers, ensuring data quality, status updates, and organized documentation throughout the audit process.

Qualifications

• Minimum 3 years of experience in Customer Service, Client Support, or a coordination role.
• Proven experience in client-facing communication across email, calls, and messaging platforms.
• Ability to manage multiple stakeholders and track tasks simultaneously.
• Proficiency in Excel or Google Sheets, along with basic tracking tools.
• Experience in onboarding, operations support, or service delivery coordination.
• Candidates must be based in Philippines.
• Strong attention to detail and accuracy in handling client data and documentation.
• Excellent organizational and time-management skills.
• High sense of ownership and accountability (follows through without constant supervision).
• Clear and professional written and verbal communication.
• Ability to work in fast-paced, deadline-driven environments.
• Problem-solving mindset with the ability to proactively identify and resolve issues.
• Stakeholder management skills with a customer-first approach.
• Adaptability and willingness to handle ambiguous or evolving processes.

Requirements

• Ownership: Reliability and trust within the team, with a proactive approach to challenges.
• Humility: Open-mindedness to feedback and willingness to learn from others.
• Structured Thinking: Sound judgment in complex business scenarios.
• Data driven: Use of data to support strategies and review initiatives.
• Can have tough conversations in a positive way: Proactively addressing interpersonal situations with kindness.

Interview Process

• HR Introductory Call: A ~30 minute HR Introductory call to understand your skills and experience.
• Technical Round: A ~30 minute chat with the Hiring team to assess your technical skills.
• Soft Skills round: A ~30 minute chat with a member of the leadership team to understand your work situations.
• Offer + reference interviews: A non-binding offer followed by calls with references.

Benefits

• Humility and kindness: A culture of not taking ourselves too seriously and being able to laugh.
• Flexibility: Remote work options and flexible hours.
• Financial benefits: Competitive market salaries, generous paid time off, and employee share ownership plan.
• Personal growth: Responsibility and autonomy with training programs available.

Company Description

Sleek is a proudly certified B Corp, committed to building a force for good since 2017.