[Hiring] Associate Platform Professional Services Consultant @CrowdStrike

Role Description

CrowdStrike is looking for individuals across the industry to add their passion and experience in helping customers realize better security outcomes with log management and advanced data analytics. As an Associate Consultant on the Platform Professional Services team focusing on Falcon Next-Gen SIEM, you’ll spearhead key efforts and become a trusted advisor to customers by:

• Answering technical questions
• Demonstrating Next-Gen SIEM capabilities
• Laying out a technical vision of a Next-Gen SIEM roadmap for customers to follow

Working alongside other Falcon engineers and cross-functional teams, you’ll be a critical part of operationalizing Next-Gen SIEM within customer environments. You’ll:

• Work with the customer as they discover what Falcon NG-SIEM can do for them
• Help expand their use cases
• Provide feedback timely to CrowdStrike Product Management teams
• Develop internal relationships to partner with key stakeholders to influence product enhancements that will meet customer needs

Qualifications

• 2+ years of experience working with log management/SIEM solutions (e.g., Falcon Next-Gen SIEM, Splunk, Chronicle, Exabeam, QRadar, Sumo Logic, etc.) and SOAR (e.g., CrowdStrike Fusion, Palo Alto XSOAR, Splunk SOAR, Tines, Swimlane, etc.) in a Security Operations role, a professional services consulting role, or similar capacity
• Knowledge of skills and best practices related to log analysis, data onboarding, parsing, developing searches, dashboards, and reviewing alerts
• Intermediate (3+ years) knowledge of common cloud providers and their services such as AWS, GCP, and Azure, including hands-on configuration of policies and integrations with applications
• Intermediate (3+ years) knowledge of supporting traditional IT Security functions such as directory services, authentication, networking, data storage, endpoint security
• Experience creating, interpreting, and modifying configuration, automation, and integration scripts with languages, tools, and standards such as Python, Powershell, Javascript, YAML, REST API, GO, Cribl, Postman, etc.
• Experience using an AI platform for development of integrations, synthesis of security data, assisting with code reviews
• Experience developing documentation and transferring knowledge of deployments to customers and internal stakeholders
• Experience translating your knowledge of customer requirements and experiences into feedback for internal product and engineering teams
• Occasional travel may be required (<25%)
• Strong problem-solving, written and oral communication skills in English

Requirements

• Great compassion for taking care of customers and their challenges combined with well-rounded technical, analytical, and customer service skills
• Appreciation of the importance of teamwork with a proactive approach to solving challenges

Benefits

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world-class amenities
• Great Place to Work Certified™ across the globe