[Hiring] Assistant Store Manager @SmartStop Self Storage

Role Description

The right candidate pays attention to details, stays organized, and delights in finding great solutions to problems. This position is involved in all phases of the operation, including:

• Leasing storage and parking
• Managing a team
• Assisting with maintenance
• Supervising on-site projects
• Maintaining good relationships with tenants

Hours of Operation:

• Mon - Fri: 9:30am to 6:00pm
• Sat: 9:00am - 4:00pm
• Sun: 10:00am - 2:00pm

Starting at $17.00/hour + Bonus

What You'll Do:

• Rent storage units
• Prepare rental agreements
• Handle monetary transactions and banking activities
• Cleaning of vacated units and general cleaning of the property
• Promote and sell self-storage solutions to potential customers
• Light maintenance
• Maintain a working knowledge of all products and services
• Maintain general curb appeal
• Must have reliable transportation, a valid Driver’s License, and current auto insurance
• The position requires a background check
• Other duties as assigned by the Company

Qualifications

• Enjoys providing exceptional customer service while effectively selling all aspects of the rental experience
• Excellent communication skills
• Ability to work independently and as a team
• Adapts to and embraces change
• A terrific attitude!

Requirements

• Reliable transportation
• Valid Driver’s License
• Current auto insurance
• Background check required

Benefits

• Monthly Bonus Incentive Plan
• Health insurance, including medical, dental, and vision
• No Evening Hours
• Paid Time Off
• 401(k) matching
• Life Insurance | Disability Insurance
• Employee assistance program
• Discounts on Health & Fitness Partnerships
• Legal
• Entertainment
• Computers & Electronics

Company Description

SmartStop® Self Storage (NYSE: SMA) is one of the largest and fastest-growing self-storage operators in North America. Headquartered in sunny Ladera Ranch, CA, we own, operate or manage 460+ properties across 35 U.S. states and Washington D.C. and four provinces in Canada, with more than 35 million rentable square feet of storage space.

Our 1,000+ team members are the heart of our business, delivering an award-winning customer experience year after year. We’ve earned Newsweek’s Best Customer Service for three consecutive years (2021–2023) and the prestigious Reputation 800 Award (2023). Plus, our workplace culture has been recognized as a Top Workplace in Orange County two years running — a reflection of the feedback we get from the people who matter most: our employees.

SmartStop® Self Storage is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.