[Hiring] Assessment Strategy Manager @Codility

Role Description

Codility is at the forefront of helping organisations navigate the rapidly evolving technology landscape. With the rise of AI, ensuring accurate candidate assessment and skill validation is more critical than ever. Our mission is to empower companies to hire the best technical talent, providing a robust assessment platform grounded in evidence, not gut feel.

We’re looking for an Assessment Strategy Manager to join our post-sales Customer Success team. In this role, you’ll partner with enterprise customers to design, optimise, and embed effective technical assessment strategies, drawing on your background in IO psychology or occupational assessment to deliver real hiring impact.

If you excel at translating science into practice, building trusted advisory relationships, and helping organisations move from reactive hiring to structured, evidence-based evaluation, we want to hear from you.

Qualifications

• Background in IO psychology, psychometrics, occupational assessment, or a related discipline.
• Experience in a customer-facing advisory or consulting capacity.
• Minimum of 3+ years in a customer-facing role within a B2B SaaS, HR tech, or assessment environment.
• Proven experience managing enterprise accounts with complex, global stakeholder structures.
• Strong analytical skills, with the ability to interpret usage and outcomes data.
• Excellent written and verbal communication skills.
• Highly organised, with strong time-management skills.
• Solutions-oriented, demonstrating ownership and proactive problem-solving.
• Experienced in influencing retention, identifying expansion opportunities, and driving measurable customer outcomes.
• Familiarity with adverse impact analysis, bias considerations, or regulatory contexts in hiring is a plus.
• Experience in technical hiring, developer tooling, or engineering-focused organisations is a plus.

Requirements

• Manage the post-sales customer lifecycle for a portfolio of enterprise accounts, focusing on retention, expansion, and long-term partnership.
• Act as a trusted advisor on assessment strategy, helping customers design, configure, and continuously improve their technical hiring processes.
• Co-design assessment frameworks with customers, advising on task selection, difficulty calibration, and role-appropriate benchmarking.
• Conduct quarterly business reviews, showcasing hiring impact, platform value, and opportunities for deeper engagement.
• Proactively track platform adoption and assessment utilisation, identifying risks and areas for intervention.
• Use data and customer insight to guide customers toward more structured, scalable, and defensible hiring practices.
• Ensure customers are well informed about new platform capabilities, assessment content updates, and industry best practices.
• Partner closely with Account Managers on renewal strategy and expansion opportunities.
• Collaborate with Product and Analytics to advocate for customer needs and feed structured insight back into the roadmap.
• Deliver enablement sessions, workshops, and training to drive adoption across global hiring teams.
• Serve as the voice of the customer internally, championing improvements across product, content, and customer experience.

Company Description