[Hiring] Appointment Scheduler @CommonSpirit Health

Role Description

As an Appointment Scheduler, you will be the crucial first point of contact, connecting our patients with the expert care they need, playing a pivotal role in their healthcare journey.

• Expertly manage patient schedules.
• Clarify instructions and leverage technology to ensure seamless care coordination.
• Offer compassionate support to diverse patient populations.
• Combine strong clinical understanding with exceptional technological proficiency.
• Demonstrate a deep commitment to patient well-being.
• Maintain an adaptable spirit keen on learning and collaboration.
• Answer phone calls and schedule patient appointments.
• Conduct patient pre-certification to ensure coverage for appointments and medical care.
• Schedule tests, procedures, and referral appointments.
• Communicate with patients regarding appointments and instructions for procedures and tests.
• Collect insurance information and patient personal data.
• May collect fees such as co-pays / co-insurance.

Qualifications

• 2 years related experience in a healthcare environment.

Requirements

• None, upon hire.