[Hiring] Analytics Engineering Advocate @Lightdash

Role Description

At Lightdash, we’re obsessed with the success of our users. Our fast and technical analytics support is one of our superpowers today. It covers everything from building dashboards and writing SQL to analytics engineering best practice. If you have a passion for helping teams win with data, we’re looking for an Analytics Engineering Advocate to join the Lightdash team.

Our users’ experience of Lightdash goes beyond our product features and includes every touchpoint and interaction they have with the community and team. In this role, you’ll be the voice for our community and responsible for our users’ questions related to Lightdash, best practice in BI and analytics engineering.

• Obsess over the success of our users: Provide in-depth, personalised answers and pair program with users to solve their analytics problems.
• Lightdash champion: Be the go-to Lightdash pro at Lightdash and in the community, keeping up with our latest features and sharing this knowledge.
• Teach and share: Create and deliver world-class tutorials and demos for Lightdash, including docs, guides, blog posts, video tutorials, or code examples.
• Community strategy: Build and execute strategies to grow and engage the analyst community around Lightdash.

Qualifications

• Experience with business intelligence and analytics engineering
• Strong verbal and written communication skills
• Demonstrated ability to teach and train people on calls and async (videos, docs, etc.)
• Comfortable with dbt, SQL, git, data visualization, and the command line
• Based in US or Canada and able to work Eastern Time hours

Requirements

• Customer support response times and satisfaction
• Content published and success of that content
• Community engagement

Benefits

• We believe that to build a product that works for a diverse group of people, we need a diverse team.
• We strongly encourage candidates of all different perspectives, experiences, backgrounds and identities to apply.
• We’re committed to hiring people regardless of race, religion, colour, national origin, sex, sexual orientation, gender identity, age or disability.
• We’re committed to building an inclusive, supportive place for you to do the best work of your career.