[Hiring] Admission Officer @Strayer University

Role Description

Under general supervision, is responsible for handling all aspects of the student recruitment efforts in a fast-paced, results and compliance-driven environment. This position is responsible for helping individuals interested in attending Strayer enroll in the University by:

• Responding to inquiries
• Interviewing prospective students over the phone
• Walking students through the entire application and enrollment process
• Consistently achieving performance objectives

This also includes partnering with other functions to provide prospective students with the information necessary to determine if Strayer would meet their educational needs such as:

• Program offerings
• Financial options
• Satisfying academic prerequisites

Qualifications

• Must be detail-oriented and have a focus on achieving optimum results
• Must maintain high ethical standards and attention to compliance with University policies and regulations
• Must possess the energy and determination necessary to provide valuable and timely services to prospective and newly enrolling students
• Must have strong computer skills (Excel, PowerPoint, etc.)
• Excellent oral and written communication skills

Requirements

• 2-5 years proven customer service and/or sales experience highly preferred
• Bachelor’s degree or equivalent highly preferred
• Must be able to travel 10% of time
• Must be able to lift 10 lbs
• Typical office setting and/or remote
• Mobility within the office including movement from floor to floor
• Travel via plane, car, and metro may be required to perform this job
• Must be able to work more than 40 hours per week when business needs warrant
• Access information using a computer
• Effectively communicate, both up and down the management chain
• Effectively cope with stressful situations
• Strong mental acuity
• Regular, dependable attendance and punctuality are essential functions of this job
• Other essential functions and marginal job functions are subject to modification

Benefits

• Comprehensive package of benefits for employees scheduled 30 hours or more per week
• Medical, dental, vision, life and disability plans
• Well-being incentives
• Parental leave
• Paid time off
• Certain paid holidays
• Tax saving accounts (FSA, HSA)
• 401(k) retirement benefit
• Employee Stock Purchase Plan
• Tuition assistance
• Entertainment and retail discounts
• Non-exempt employees are eligible for overtime pay, if applicable