[Hiring] Administrative and Social Media Specialist @Scale-X Solutions

Role Description

This is a remote position.

PERMANENT DAYSHIFT, REMOTE/WFH - Philippines

We are looking for an Administrative and Social Media Virtual Assistant to join our team. The role requires excellent organizational, communication and multitasking skills, as well as a thorough understanding of modern business practices.

Responsibilities:

• Provide administrative support to the team, including scheduling and preparing presentations, organizing meetings, taking notes and summarizing documents.
• Assist on ISO accreditation.
• Creating engaging content - Lucy will supply the photos and wordings to be used.
• Create and manage social media campaigns across multiple platforms, including LinkedIn and Instagram.
• Analyze campaigns’ performance and report on key metrics such as reach, engagement, impressions and leads generated.
• Work with internal teams to develop relevant and engaging content for campaigns.
• Monitor online conversations related to our brand/products/services/industry on social media platforms.
• Travel arrangements.
• File and document organization.
• Creating PDFs.
• Inputting and tracking invoices.
• Sending newsletters via Hubspot.
• Email monitoring and organizing.
• Writing and maintaining records.
• Maintaining or updating a client’s social media or professional profile.
• Researching contact information online (e.g. phone numbers, email addresses, etc) for the purpose of updating the current client list, ensuring all details and information that is entered into the Google sheet is current and accurate.
• Respond to service enquiries and requests.
• Communicate and liaise with key stakeholders, service users, families, staff and advocates.
• Prepare communications, such as memos, emails, invoices, reports and other correspondence.

Qualifications

• Previous experience in a similar role (preferred).
• Tech savvy, with proficiency in using AI tools to improve efficiency and workflows.
• Proven track record of delivering successful social media campaigns.
• Excellent written and verbal communication skills.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Proficient in HubSpot CRM.
• Familiarity with social media scheduling and management tools.
• Experience assisting with ISO certification processes in Australia.

Requirements

• Experience supporting engineers with documentation, reports, and formatting to a high professional standard.
• Strong document control skills, including version management and file organisation.
• Proficient in cloud-based storage platforms such as OneDrive and Dropbox.
• High attention to detail, with experience proofreading documents for grammar, consistency, and formatting.
• Ability to manage multiple tasks and priorities across administrative, marketing, and operational functions.
• Experience preparing newsletters, internal communications.
• Strong organisational and time management skills.
• Proficient with PDF editing programmes to mark-up or combine documents.

Benefits

• VA RATE: $9AUD per hour.
• Part time (starting with 20 hours; it will grow to 30 to scale).
• Industry: AU Construction company.