[Hiring] 211 Resource Navigator @United Way of Southwestern Pennsylvania

Role Description

Join PA 211 Southwest (United Way of Southwestern Pennsylvania) as a Remote 211 Resource Navigator and make a meaningful impact every day from home. In this purpose-driven role, you'll serve as a compassionate, knowledgeable lifeline-connecting individuals and families to essential services like:

• Food
• Housing
• Healthcare

Offering a salary of $35,000–$36,000 plus an outstanding benefits package-including:

• Healthcare
• Strong retirement contributions
• Paid time off

This position combines stability with flexibility, featuring multiple shift options to support work-life balance. You'll be part of a supportive, mission-focused team, receive comprehensive training, and grow your expertise in human services while handling diverse interactions from routine requests to crisis support. If you're empathetic, tech-savvy, and committed to helping others, this is your opportunity to build a fulfilling career where every conversation truly matters.

Qualifications

• Empathetic
• Tech-savvy
• Committed to helping others

Benefits

• Healthcare
• Strong retirement contributions
• Paid time off

Company Description

United Way of Southwestern Pennsylvania is an equal opportunity employer committed to workplace diversity, serving Allegheny, Armstrong, Butler, Fayette, and Westmoreland counties.