[Hiring] Governance, Training & Compliance Officer @OCS Group

Role Description

This is a critical support and coordination role reporting to the Security Governance Manager. Key responsibilities include:

• Management of independent audits of the operation.
• Review feedback of themes and report areas for improvement from the audit and compliance team to the Security Governance Manager.
• Incorporate feedback into operational changes and/or training content and material.
• Support the Security Governance Manager in conducting site security risk assessments and associated activities.
• Provide crucial support to the Security Governance Manager and senior management team of HMCTS.
• Develop and propose a program of routine review with the Security Governance Manager to ensure the training syllabus reflects operational priorities and emerging themes from audits.

Your key responsibilities will include, but are not limited to:

• Ensure audits are completed against identified schedules, and quality reports are subject to quality assurance.
• Conduct thematic audits as directed by the Security Governance Manager.
• Provide analysis of audits conducted by the Governance team to support the continuous improvement cycle.
• Monitor and escalate outstanding audit actions to the Head of Security Operations.
• Provide resilience and support to the Security & Governance Manager, including deputising in their absence.
• Ensure the technical content of the contract assignment instructions are continuously reviewed.
• Full understanding and implementation of all Health and Safety regulations.
• Support the coordination of the production of technical training materials and different presentation processes for in-house courses.
• Conduct an annual technical review of training content to ensure fit for purpose.

Qualifications

• Right to work in the UK and willingness to undergo the required vetting and DBS checks.
• Proficiency in Microsoft Office applications, including Excel.
• Strong analytical skills with the ability to interpret information and identify trends or areas for improvement.
• Effective written and verbal communication skills.
• Ability to manage competing priorities and meet deadlines.
• Ability to work independently and collaboratively within a team environment.
• A proactive approach to problem solving and continuous improvement.
• Commitment to personal learning and professional development.
• Understanding of the importance of governance, compliance and quality standards within a customer-focused environment.
• Commitment to organisational values and inclusive ways of working.

Requirements

• Experience working within a security, compliance, governance or regulated environment.
• Experience conducting audits, inspections or assurance activities.
• Experience developing, coordinating or delivering training.
• Knowledge of risk assessment processes and continuous improvement methodologies.
• Experience producing reports, analysis or recommendations for stakeholders.

Benefits

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks: Access to exclusive discounts, rewards and wellbeing resources through the Hapi app.
• Professional Growth: Empowering colleagues with further development and qualifications.
• Flexible Pay: Access a portion of earned wages before payday with the Wagestream App! (Contract Specific)

Company Description

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.