[Hiring] Director of Compliance @MSI, part of The Baldwin Group

Role Description

We are seeking a dynamic and experienced Director of Compliance to enhance and continue building our Compliance organization and lead the Compliance team. This role requires a seasoned professional with a strong background in in-house Property & Casualty insurance, exceptional leadership and mentorship skills, and a passion for process improvement and leveraging technology to drive results. The ideal candidate will have at least 7-10 years of relevant experience in a compliance managerial or leadership role, a deep understanding of multi-state and federal insurance regulatory frameworks for various lines of insurance products, and preferably hold a Juris Doctorate degree.

Key Responsibilities

• Lead the Compliance team in the development, implementation, and oversight of compliance products, programs and controls.
• Maintain and continuously improve compliance policies and procedures to ensure alignment with evolving state and federal regulations.
• Oversee and manage the following compliance functions and responsibilities:
  • Product compliance
  • Regulatory change management
  • Compliance assurance and risk mitigation
  • Internal and external audits
  • Market conduct exams
  • Regulatory inquiries
• Monitor regulatory changes and work cross-functionally to ensure timely adoption of new requirements.
• Interface in complex cross-functional business environment and build rapport with legal counsel and business colleagues at all levels of the organization to engender confidence in decision making and judgment.
• Provide support and oversee/manage complex strategic initiatives and projects requiring originality and ingenuity.
• Identify risks, provide assessment of risk areas, and help design/implement controls to mitigate such risks.
• Foster a culture of compliance and operational excellence through training, communication, and ongoing process evaluation.
• Drive automation and efficiency through the use of compliance tools, data analytics, and process redesign.
• Leverage and utilize AI tools to assist in the monitoring and scaling of Compliance operations.
• Collaborate with Legal, Product, and Operations teams on new product development and market expansion initiatives.
• Serve as a strategic advisor to internal stakeholders on regulatory requirements, filings, and industry trends.
• Report key compliance metrics and risk assessments to senior leadership.
• Plan, organize and conduct programs, seminars, conferences and/or presentations for Company personnel to educate on compliance matters.
• Work on different special projects as assigned.

Qualifications

• 7+ years of extensive experience in Property & Casualty insurance compliance, including managerial leadership.
• Proven experience working in-house at a carrier, MGA/MGU, or insurance organization.
• Demonstrated ability to lead teams and develop high-performing compliance professionals.
• Strong understanding of NAIC model laws, state-specific insurance laws and regulations, and compliance frameworks for both Admitted and Non-Admitted markets.
• Adept at process improvement, workflow design, and use of compliance and data-driven tools and technology to assess compliance risk metrics.
• Exceptional communication, analytical, and problem-solving skills.
• Strong problem solver, excellent project management skills, and superior attention to detail.
• Skilled in development of policies, procedures, training methods and materials.
• Ability to develop optimistic and collaborative relationships and to help influence decision making by senior leadership.
• Ability to work independently and illustrate sound judgment as well as work in a team environment and encourage others to exercise professional judgment.
• Highly developed sense of ethics and integrity.
• Juris Doctorate (JD) degree highly preferred; compliance certifications (e.g., CRCM, CCEP) a plus.
• Ability to travel occasionally to support cross-office collaboration and leadership meetings, required.