[Hiring] Compliance Manager @Rula

Role Description

We are seeking a collaborative, detail-oriented compliance professional to strengthen our Compliance program through oversight of medical records operations and external audit coordination. Reporting to the Director of Compliance, the Compliance Manager will:

• Lead day-to-day medical records activities
• Oversee vendor and team performance
• Manage external audits from intake through findings and remediation closure

This role will partner closely with Legal, Privacy, Clinical, Financial Operations, Partnerships, and other business stakeholders to ensure regulatory requirements are translated into practical, sustainable processes. The ideal candidate is analytical, solutions-oriented, and experienced in healthcare compliance, privacy, records management, and audit oversight.

Qualifications

• 3+ years of related professional experience in managing or coordinating external audits, regulatory reviews, or similar oversight activities
• 5+ years of related professional experience in healthcare privacy, medical records, release-of-information processes, or health information management
• Bachelor's degree in healthcare administration, health information management, compliance, or a related field
• Experience collaborating with business and other key stakeholders (i.e. Legal) on compliance concerns and risks
• Strong and concise communication skills, verbally and in writing
• 3+ years of demonstrated experience interpreting regulatory, contractual, and operational requirements and translating them into practical processes

Requirements

• Master's Degree and/or Juris Doctor or equivalent advanced training in healthcare law (preferred)
• 2+ years of experience in telehealth, privacy, and/or behavioral health compliance (preferred)
• Experience working with third-party medical records fulfillment vendors (preferred)
• Familiarity with Salesforce, Zendesk, electronic health record systems, and healthcare practice management platforms (preferred)
• Compliance, privacy, audit, or health information management certification (preferred)
• Experience overseeing operational workflows, vendors, staff, or cross-functional projects (preferred)

Benefits

• 100% remote work environment
• Working hours to support a healthy work-life balance
• Attractive pay and benefits with full transparency of pay ranges
• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
• 401(k) plan access
• Generous time-off policies, including 2 company-wide shutdown weeks each year for self-care
• Paid parental leave for all parents, including birthing, non-birthing, adopting, and fostering
• Employee Assistance Program (EAP) supporting mental and physical health
• Quarterly department stipend for fun team-building activities or in-person gatherings
• Community and employee resource groups fostering a sense of community and belonging
• Home office stipend: New hire home office stipend & $50 monthly stipend for internet or cell phone expenses
• Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend