[Hiring] CDD Operations Analyst @LemFi

Role Description

LemFi is the financial engine for people the world wasn't built to serve, processing remittances, multi-currency accounts, credit, savings, and eSIMs across more than 21 countries. Our Compliance Operations team is the reason our customers can trust every transaction they send.

As a CDD Operations Analyst within the Client Due Diligence Operations team, you will play a critical role in protecting LemFi and its customers from financial crime while enabling safe and seamless access to our products. Reporting to the Financial Crime Operations or Customer Due Diligence (CDD) Manager, you will operate at the heart of day-to-day compliance decision making, balancing regulatory obligations with customer experience in a fast-growing fintech environment.

In this role, you will:

• Review alerts, assess customer risk, perform due diligence, and respond to partner and customer compliance requests.
• Contribute directly to maintaining strong AML and CFT controls while supporting LemFi’s mission to deliver accessible and trustworthy financial services at scale.

Qualifications

• 1-3 years of AML and/or CDD compliance experience within a fintech, financial institution, or advisory/audit company.
• Hands-on experience with KYC reviews, ID verification, enhanced due diligence, sanctions, and transaction monitoring alerts.
• Ability to independently assess customer risk and make defensible decisions.
• Strong written and verbal communication skills in English.
• Proficiency in Microsoft Office or Google Sheets for case management and reporting.
• Excellent organizational skills with strong attention to detail.

Requirements

• Review & Decide: Assess transaction monitoring, customer verification, and sanctions screening alerts and make accurate, timely decisions.
• Investigate Risk: Perform enhanced due diligence on higher risk customers and provide clear, well-reasoned recommendations to Compliance leadership.
• Escalate Appropriately: Conduct first-level reviews of customers or transactions displaying red flags and escalate suspicious activity when required.
• Support Partners: Fulfill due diligence and RFI requests from payments and banking partners in line with agreed SLAs.
• Serve Customers: Respond to compliance-related customer tickets with clarity, professionalism, and empathy.
• Collaborate & Learn: Work cross-functionally and continuously build knowledge of emerging AML typologies, risks, and criminal trends.

Benefits

• Love shouldn’t be expensive, yet those working hardest for their families often face predatory fees and banking exclusion. We're changing this.
• At LemFi, you won’t be just a cog in a machine. Whether designing products, scaling operations, or telling our story, you’ll tackle complex challenges with real, immediate impact.
• Your work goes beyond metrics - it puts money back in families’ pockets and offers access to the previously excluded.
• Join us to make a meaningful difference, where high performance is a lifeline for millions.

Interview Process

• Hiring Manager Interview (30mins)
• Final interview (Technical and behavioural) with the Compliance operations team (45mins)