[Hiring] Audit Support Specialist @illumifin

Role Description

The Audit Support Specialist is responsible for coordinating and supporting client, regulatory, market conduct, vendor, and internal audits within an insurance Third-Party Administrator (TPA) environment. This role serves as a central point of contact for audit activities, ensuring audit requests, documentation, communications, and deliverables are managed accurately and on time.

• Coordinate audit activities, including client, regulatory, market conduct, internal, and vendor audits.
• Gather, organize, and validate documentation required for audit requests.
• Maintain audit logs, tracking tools, calendars, and evidence repositories.
• Coordinate meetings, interviews, walkthroughs, and auditor access.
• Monitor audit deadlines and communicate status updates to stakeholders.
• Serve as a liaison between auditors, clients, vendors, and internal business teams.

• Track audit findings, recommendations, and corrective action plans.
• Partner with business teams to resolve issues and support remediation efforts.
• Assist with audit readiness, compliance activities, and procedural communications.
• Support training and awareness regarding audit and documentation requirements.

• Coordinate documentation and communications related to vendor audits.
• Manage system access requests for new hires and auditors.
• Maintain records related to access approvals and changes.
• Ensure access processes align with company policies and audit requirements.

• Prepare audit metrics, status reports, and management summaries.
• Maintain organized and secure audit documentation.
• Support invoice validation and month-end billing activities by reviewing billing data, identifying discrepancies, and coordinating corrections.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 3+ years of experience in audit, compliance, insurance operations, quality assurance, or a related field.
• Strong organizational, analytical, and problem-solving skills.
• Excellent written and verbal communication skills.
• Experience managing multiple priorities and deadlines.
• Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and Teams.

• Experience in an insurance carrier, TPA, healthcare administration, or other regulated environment.
• Knowledge of regulatory audits, market conduct exams, or compliance programs.
• Experience supporting audit coordination, documentation management, or operational controls.
• Professional certifications such as AINS, CPCU, CIA, or CISA.

Requirements

• The base salary range for this position is from $66,000-$90,000 depending on experience and qualifications.