[Hiring] Analyst, Compliance @CVS Health

Role Description

Career level compliance position that supports the compliance program activities and deliverables of a Medicaid managed care organization. In partnership with and under the direction of the health plan Compliance Officer and other team members, this position will help develop and maintain systems and processes that demonstrate the principles of an effective Compliance program and promote compliant and ethical behavior in our Medicaid health plans. Responsibilities include, but are not limited to:

• Maintain the systems and tools to track, monitor, review, and submit required regulatory and compliance related deliverables and responses to state Medicaid agencies on or before required due dates; prepares basic regulatory reports as needed on behalf of the Medicaid compliance team.
• Assist with research and recommendations to help develop compliant business operations, processes and policies in accordance with state specific Medicaid program requirements.
• Develop compelling and appropriate compliance related communications on behalf of the health plan in response to state Medicaid agency inquiries or requests.
• Maintain an in-depth working knowledge of the health plan’s contractual, regulatory, and program policy related obligations as a Medicaid managed care organization and serve as a resource to health plan and growth partner staff for education and business decision making purposes.
• Support the external audit review process in conjunction with designated subject matter experts at the health plan, including, but not limited to the project management and tracking of required deliverables, responses, and corrective action plan development (through closure).
• Maintain current resource tools and other internal deliverables such as current contract library, regulatory reporting assignments, risk assessments, risk tracking lists, internal reporting systems and summaries, and other department wide tools as needed to ensure the appropriate monitoring and oversight of health plan compliance processes.
• Utilize systems unique to job functions, including standard-issue software such as Microsoft products and compliance specific tools such as Archer; maintain system documentation, serve as subject matter expert, train users of system, contribute to system design, oversight or maintenance.
• In partnership with other senior members of the team, support oversight and monitoring activities to evaluate levels of compliance with Medicaid managed care organization requirements across the business; support business partners in the development of mitigation and corrective action plans and effectively escalate risks, concerns and other issues through appropriate channels.
• Maintain positive, productive relationships with internal and external constituents to effectively communicate and influence ethical and compliant outcomes.
• Other duties as assigned.

Qualifications

• Bachelor's degree required.
• Risk Management degree strongly preferred.
• Related degrees such as Healthcare Administration, Public Health, Business Administration, Finance, Accounting, and Legal Studies may also be considered.
• 0-2 years of experience in regulatory compliance, managed care, healthcare, insurance, audit, risk management, or a related field preferred.

Requirements

• Experience with Medicaid or Medicaid managed care.
• Project Management experience.
• Audit experience.

Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families.
• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and other resources, based on eligibility.