[Hiring] Policy Communications Lead @Mozilla

Role Description

Mozilla is looking for an experienced Policy Communications Europe Lead to help set the public narrative on the role our browser, Firefox, and browser engine, Gecko, play in order to keep the web open. The work will cover privacy, AI, open source, competition, and internet policy—translating the positions Mozilla’s policy team develops into stories that get ahead of the debate, not just respond to it. In this pivotal role, you’ll drive Mozilla’s proactive policy media voice across regions and audiences, build narratives, craft media relationships, and build credibility amongst key stakeholders.

You’ll translate complex, high-stakes policy issues into stories that connect, inspire, and drive impact. You’ll help Mozilla—and the people and partners who believe in an open internet—cut through noise, frame critical debates, and spotlight what’s at stake for users everywhere.

What you'll do

• Sit in the Policy & Comms organisation, reporting to the Europe Policy Lead.
• Focus on Europe as your key region, but be able and ready to apply your skills to emerging key markets for Firefox on other continents.
• Be a central operator, translating policy strategy into public narrative that advances the products we build and the changes they are advocating for on the web.
• Own and drive Mozilla’s proactive media narrative on privacy, security, AI, open-source, competition, and emerging regulatory issues.
• Place and amplify a steady cadence of thought leadership pieces that put Mozilla’s policy positions in front of the right audiences.
• Serve as a strategic partner and trusted advisor to communications colleagues and senior Mozilla leaders.
• Work cross-functionally with marketing, legal, product, and engineering teams to shape narratives that advance Mozilla’s mission.
• Build and nurture relationships with key journalists, policymakers, industry, thought leaders, advocacy organizations, and influencers.
• Craft and edit a wide range of materials—press releases, blog posts, policy statements, op-eds, speeches, regulatory submissions, and executive briefing documents.
• Prepare Mozilla spokespeople for high-stakes media, public, and policy engagements.
• Track and respond to fast-moving external developments.
• Help shape Mozilla’s public policy positioning on critical product initiatives.
• Work closely with the wider communications team and external agency partners.
• Serve as a point of escalation and counsel in high-risk, complex, or crisis policy scenarios.

Qualifications

• 5-10 years of experience in policy communications, media relations, or related roles.
• Exceptional writing and editing skills—with the ability to distill complexity into clarity, urgency, and actionable narrative.
• Deep knowledge of technology policy issues such as privacy, data, AI, competition, digital rights, open source, and internet regulation.
• A track record of building strong relationships with journalists, policymakers, and policy-focused organizations globally.
• Experience advising and supporting senior executives on high-profile, high-stakes communications and issues management.
• Strategic instincts, operational rigor, and comfort with ambiguity and rapid change.
• Confidence operating in a global, remote, and mission-driven organization.
• Experience supporting product communications and collaborating with engineering/technical teams.
• Ability to balance strategic vision with hands-on execution.
• Passion for Mozilla’s mission: making the internet safer, more open, and more human.

Bonus Points For

• Experience in both in-house and agency settings.
• Additional languages beyond English, particularly French and German.
• Prior experience in open-source, civil society, or non-profit tech environments.

Benefits

• Generous performance-based bonus plans to all eligible employees.
• Rich medical, dental, and vision coverage.
• Generous retirement contributions with 100% immediate vesting.
• Quarterly all-company wellness days.
• Country specific holidays plus a day off for your birthday.
• One-time home office stipend.
• Annual professional development budget.
• Quarterly well-being stipend.
• Considerable paid parental leave.
• Employee referral bonus program.
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country).