[Hiring] Knowledge Management, Communications & Partnership Consultant @AGORA

Role Description

Providing support to the UNICEF National Response in Italy in information and knowledge management to harmonise data collection, analysis and institutional learning, to strengthen the office’s publications, events, partnerships and external positioning as well as to support communications, partnerships and internal coordination.

• Italy continues to be a major entry point for refugees and migrants, facing significant arrivals via the Central Mediterranean and Western Balkan routes.
• Between 2024 and 2025, migration flows to Italy recorded the arrival of over 50,000 migrants and refugees who reached the country by sea via the Central Mediterranean route.
• Of these, around 20% were children, including more than 20,000 unaccompanied and separated migrant children.
• The Central Mediterranean migration route remains among the most dangerous: over the past two years, more than 3,000 people have died or gone missing in the Central Mediterranean, including many children, adolescents and young people.
• These dynamics remain significant protection concerns that require continued action.
• To address these challenges, UNICEF aims to strengthen the capacity of the Italian protection and reception system for all refugee and migrant children, particularly UASC, families, and survivors of gender-based violence.
• UNICEF has developed the Refugee and Migrant Response Platform (RMRP) to harmonize data collection and analysis, monitor the quality of the reception system, and track the impact of UNICEF interventions.
• This assignment aims at strengthening the office’s knowledge management and communications functions — capturing institutional knowledge and lessons learned, and supporting the coordinated production of communications and visibility products such as the annual report, publications and events.
• The aim is to reinforce internal coordination, evidence-based advocacy, cooperation with donors in close collaboration with the Italian National Committee and the external positioning of the UNICEF National Response in Italy.

Qualifications

• Bachelors degree in international relations, political sciences, social sciences, anthropology, information management, information systems, statistics, social communication or related fields.

Requirements

• At least one (1) year of relevant professional experience in information and knowledge management, data collection, analysis and reporting, communications and/or administrative coordination, preferably within a UN, international or humanitarian organisation.
• Experience in designing and/or managing digital forms, data collection platforms and analysis tools such as KoBo Toolbox, Open Data Kit (ODK), Power Bi, Tableau, Google Data Studio.
• Demonstrated experience in producing communications, visibility and knowledge products (e.g. reports, factsheets, newsletters, briefs, presentations) and in coordinating publications and/or events.
• Experience in organizing information and knowledge for institutional use, including document and records management, repositories and knowledge-sharing.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with collaboration and knowledge-sharing platforms (e.g. SharePoint).
• Familiarity with Canva and similar graphic design tools.
• Demonstrated ability to work in a multi-cultural environment and establish harmonious and effective working relationships.
• Strong organizational and time-management skills.
• Fluency in English and Italian.

Benefits

• Diverse opportunities for professional and personal development.
• Attractive compensation and benefits package.

Company Description

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.