[Hiring] DIRECTOR, PUBLIC RELATIONS @Jack In The Box

Role Description

The role is responsible for building and leading the public relations strategy that keeps Jack in the Box top of mind, culturally relevant, and consistently part of the conversation. This role creates an always-on drumbeat of earned attention, developing breakthrough stories, activations, partnerships, and newsworthy moments that generate sustained visibility for the brand beyond traditional campaign windows. Responsible to lead earned storytelling across both brand and corporate communications, turning Jack in the Box’s distinctive personality, menu innovation, marketing programs, people, and business transformation into stories the media and culture want to talk about. This role requires a highly creative earned media thinker who understands how to create news, not simply communicate it, and who can move seamlessly between consumer PR, cultural activations, executive and corporate storytelling, and reputation management.

Qualifications

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Business Administration, or related field required.
• 8+ years of progressively responsible public relations, communications, earned media, or integrated marketing experience.
• Significant experience developing earned-first ideas and breakthrough consumer PR programs, ideally within restaurant, food and beverage, retail, entertainment, consumer products, or other highly culturally relevant brands.
• Demonstrated experience generating meaningful earned media through proactive storytelling, activations, partnerships, and cultural moments.
• Experience with both consumer brand PR and corporate communications strongly preferred.
• Experience supporting executive communications and corporate reputation programs preferred.
• Agency management experience required.
• Experience working within a multi-unit and/or franchise organization highly desired.

Requirements

• Fosters a culture of continuous improvement, innovation, and learning.
• Maintains a results-oriented mindset with a focus on executional excellence and business impact.
• Demonstrated ability to lead through ambiguity and drive organizational alignment.
• Champions cross-functional collaboration and teamwork.
• Develops talent and creates an environment of inclusion, engagement, and growth.
• Builds trust through transparency, consistency, and strong decision-making and high standards of integrity and accountability.
• Demonstrated ability to turn business priorities into compelling external narratives.
• Creates attention, not just announcements. Constantly looks for unexpected ways to make the brand worth talking about.
• Thinks culturally. Understands what people are talking about, why it matters, and when Jack in the Box has permission to enter the conversation.
• Is a storyteller at heart. Finds the compelling narrative within brand, marketing, business, and transformation initiatives.
• Maintains a results-oriented mindset with a bias toward action, experimentation, and executional excellence.
• Demonstrates the ability to operate quickly and confidently in a fast-moving environment.
• Influences effectively across functions and levels of the organization.
• Builds trust through transparency, sound judgment, consistency, and strong standards of integrity and accountability.
• Pushes partners and agencies to deliver bolder, more unexpected thinking.
• Proficient knowledge of personal computers and Microsoft Office 365 (i.e., Word, Excel).
• Demonstrates integrity and ethical behavior.
• Ability to speak/hear clearly in person and on the telephone.
• Ability to operate a computer keyboard.
• Ability to travel approximately 20-25% of time as business needs require.

Benefits

• Medical, dental, vision, Health Spending Account (HSA), Flexible Spending Account (FSA).
• Life and Disability Plans.
• 401(k) plan with company match.
• Legal Plan.
• Pet Insurance.
• Tuition Reimbursement.
• Employee Assistance Program.

Company Description

Jack in the Box Inc. offers a competitive salary and Total Rewards package. Our culture is fun and innovative – ‘Work Happy’ with us!

The range for this position is $140,000 - $200,000 and is based on an employee located at our corporate headquarters in San Diego. If the candidate is hired in a different city to work remote, we may apply a geographic pay differential based on the cost of labor in the market in which the employee resides.